Eco empowers consumer opinion. Eco takes consumer opinion straight to the management of companies that want to listen and learn from their customers and reward them for their contribution. Using state of the art artificial intelligence technologies, Eco makes it easy for companies to analyze the customer's requests interact or follow up instantly.
When developing our product and service, we make decisions based on a set of beliefs that we think will shape the future. These are the values that drive and excite us:
We caution ourselves not to get carried away by hype or by the technical challenges alone. Will it really make an impact on the consumer's life? Will it make their dealings with merchants easier and will it contribute to the merchant's bottom line?
While Eco is packed with tons of amazing technology, it all happens under the hood, tucked away from the user. Besides making things intuitive, we try to focus our efforts on the few key features that drive the most value for our customers and make these easy to use and understand.
There are many reasons why a solution may not exist, but probably the most common one is that others never tried (...thinking if it doesn't exist it can't be possible). We at Eco see opportunity where no one has been able to go.
Call us shallow, but who doesn't like software that looks and feels great? We spend a great deal of time making sure that what you see is appealing.
We love smart machines. The roots for Eco lie in text analytics. We get totally excited about writing code that makes people say: "Wow, the system can think on its own like that?!" Eco uses machine learning, text analysis and Ai extensively.
As personalized data is becoming massively available, we believe that it is important to protect consumers by using their data responsibly. We do this by developing systems that ensure that businesses only contact consumers for matters relevant to them.
At Eco we are 'possibilitarians'. No matter how challgening things seem, we strive to find the possible. Nothing adds more value than that to our customers.